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Abnormal Loads
About Us
Cashless
The vast majority of Humber Bridge users make payments via card or using a HumberTag. This reflects a prevailing trend of moving towards a cashless society as a whole.
In recent months we have also announced plans to change the existing Toll system to a Free Flow Toll system with a new website and more ways for customers to pay the toll for crossing the bridge. This will also include an option for those customers who prefer not to pay online. We will be providing further updates on this project in due course on our website and via social media.
If someone really doesn’t have the means to pay, we would encourage them to ring our Customer Services team (01482 647161) and we will work with them to find the best way to take payment.
Will People Be Given Longer to Pay If They Go Through the Tag Lane (Open Road Toll) Without a Tag?
We have already increased the window for payment from 24 hours before lockdown to 72 hours now, and that is where it will remain.
However, the Tag Lane is for tag users only. If you do not have a HumberTag, you must stick to using the toll booth lanes, or apply for a HumberTag.
Our system is not designed for high numbers of motorists without a Tag to use the Tag Lanes. If you do not have a HumberTag, you must stick to using the toll booth lanes, or apply for a HumberTag.