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Since November 2015, the Humber Bridge has operated a hybrid toll collection system; this consists of one open road toll lane and three staffed toll booth lanes in each direction, along with associated back-office systems located in the Bridge Office.

The Humber Bridge Board (HBB) are now looking to replace this system with a fully free flow toll collection system.

Continue reading New Toll Collection System – Meet the Buyer Event

The Humber Bridge Board is today announcing a major upgrade to the tolling system, which will significantly reduce crossing times. 

The upgrade, which will make crossings quicker and more reliable, will also spell the end of the toll booths.

Continue reading New tolling system will see the Humber Bridge go booth-free

Many Humber Bridge users will recall that in June this year, we took the difficult decision to go cashless. 

The decision was made to protect our staff and the travelling public, as far as we possibly could, from contracting COVID-19. 

Despite being enforced upon us due to the pandemic, we’re delighted to say that Humber Bridge users have adapted to, and embraced, cashless methods of payment. 

HumberTAG applications have rocketed as people wanted to take advantage of the cheaper crossings and not having to stop at the toll booths. 

And, with payment stations being placed on the outside of the toll booths, card payments have become seamless, with minimised contact between customers and our toll booth operators. 

It is for these reasons that we have decided not to reintroduce cash payments on the Humber Bridge. 

Although this means the status quo won’t change, we will officially go cashless on January 1st, 2021. 

From that date, users will be able to pay via:

• credit card using contactless or chip and pin
• debit card using contactless or chip and pin
• Google Pay
• Samsung Pay
• Apple Pay

Andrew Arundel, Chief Operating Officer at the Humber Bridge, said the move would continue to protect customers and staff and would also ensure the bridge remained as efficient as possible.

He said: “The feedback we have received is that with the virus still around, contactless methods of payment are the preferred option.

“Tag and contactless payments are also quicker than paying by cash and not having to process cash has made our processes more efficient. 

“So, there are benefits to both our customers and our staff from this move.” 

If you would like to save 10% on all of your crossings and use the Open Road Toll – please apply for a HumberTAG here.

The Humber Bridge toll booths are set to reopen on Monday, June 29th, following the recent government announcements about the ‘Lockdown Exit Plan’ and going back to work.

However, as part of the on-going measures to prevent the spread of the coronavirus, cash will not be accepted at the toll booths. 

Customers without a TAG can pay via the new contactless payment terminals on the outside of the booths which accept credit and debit cards, as well as Apple Pay, Google Pay, and Samsung Pay. 

But the best option is to apply for a TAG at www.humbertag.com and benefit from a 10 per cent discount on all crossings. 

The booths have been closed since Sunday, March 29, as part of the measures to reduce the spread of COVID-19.

Since that date, all traffic crossing the bridge has been using the open road ‘TAG Lane’ (ORT).

But with traffic steadily increasing over recent weeks, the Humber Bridge Board has taken the decision to reopen the toll booth lanes.

Working under the government guidance on being COVID secure, the Board has carried out relevant risk assessments and implemented safety measures to ensure both toll booth operators and customers are protected. 

For more information – click here to view our FAQ’s.