TOLL CONCESSION FOR THE DISABLED
The Humber Bridge Board provides free crossings for people who are disabled (provided that they pre-register) and are in receipt of one of the following benefits:
- Higher rate of mobility component of the Disability Living Allowance (DLA);
- Enhanced rate of Personal Independence Payments (PIP);
- A fully tax-exempt vehicle is also required, with V5 logbook classification showing ‘disabled’ for privately owned vehicles
- Applications must be made in advance of crossing.
THE DISABLED PERSON DOES NOT HAVE TO BE THE DRIVER BUT THEY MUST BE IN THE VEHICLE AT THE TIME OF CROSSING.
To apply to receive our concession, please complete the application form towards the bottom of the page. You will need to provide evidence of your eligibility: the documentation needed is shown below.
As part of the application process, you will need to upload a scan or photograph (this must be clearly readable) of the requested documentation.
Once your application has been approved, you will receive a confirmation email to confirm that you are now able to use the Tag Lane (the Open Road Toll), along with an expiry date.
APPLICATIONS NEED TO BE COMPLETED ANNUALLY TO REMAIN ON THE CONCESSION SCHEME.
Please note that approved concession holders must use the Tag Lanes (open-road toll), tickets are no longer provided.
Scroll down to make your application using our online form.
Conditions applicable to the Concession:
- The concession is only valid whilst the disabled person is in the vehicle and your entitlement is current.
- The concession is only valid for privately owned vehicles with the taxation class disabled.
- The concession is only valid for mobility vehicles once the required documentation has been received and approved, confirmation will be sent.
- The concession is not transferable to any other vehicle, even a temporary replacement.
- You can only use your concession for one vehicle.
- The concession cannot be used in connection with a business.
- A breach of these conditions will result in the withdrawal of the concession
If you require any further assistance, please email concessions@humberbridge.co.uk
To apply for your concession – click on the correct link below:
Through Motability
Privately Owned
CASTLE HILL CONCESSIONS
Castle Hill Hospital runs its own exemption service and will provide tickets for free Humber Bridge crossings to patients undergoing certain treatments. Please enquire with the staff at Castle Hill reception to find out more information.
OTHER CONCESSIONS
Official service vehicles (Police, NHS, Fire Brigade, Royal Mail, and government and military vehicles) are able to cross the Humber Bridge for free. Such vehicles which are marked, are automatically considered as exempt by our cameras.
If a vehicle is operated by an emergency service but is unmarked, then it must be pre-registered with ourselves so that we can update our systems. This can be done over the phone on 01482 647161 prior to crossing.
FREQUENTLY ASKED QUESTIONS
No – The concession scheme requires that customers pre-register before they are eligible for free crossings. A Blue Badge does not automatically qualify you for our concession scheme so we cannot accept this as eligibility.
Customers must be registered with ourselves to receive free crossings. If they are not registered at the time of their crossing, then the regular toll charge will apply.
Yes – It is a condition of our concession scheme that the disabled person must be in the vehicle at the time of crossing. If you are not in the registered vehicle, then a toll payment would be required.
Yes – The disabled person is the one who is registered on our scheme, however, as long as they are in the vehicle it does not matter who is driving or owns the vehicle.
No – Only one vehicle can be registered per disabled person on our concession scheme.
As there is only one vehicle per disabled person on the scheme, we would advise that you register your most used vehicle.
Yes – Customers must renew their concession each year. This is regardless of the length of any vehicle leases they may have. The reason for this is to ensure all held details are current and still relevant.
As shown above, acceptance onto our scheme is dependent on the level of disability benefit received, and supporting evidence must be provided.
No – The scheme is run by Castle Hill Hospital themselves and they have their own process. Please enquire with the staff at Castle Hill reception to find out more information.
No – Unfortunately, as a non-profit organisation we are only able to provide concessions in certain circumstances. This would be defined as a regular commute and the normal toll would still be required.