In November 2021 we announced that in the next few years, we would be making major changes to our current tolling system with the intention of installing a whole New Tolling System (NTS). With a new system, we would be able to improve the customer experience and revolutionise how payments are taken.

The Humber Bridge Board has appointed industry-leading US company Neology to install and maintain the new tolling system. 

The new system will see the bridge go fully booth-free for the first time in its 44-year history, with payments being made through a new website and mobile app.

As part of the project, those wishing to pay with cash will be able to do so via Paypoint at key locations across the region, although cash will not be taken at the Humber Bridge or the Humber Bridge offices.

Please note that the project is still ongoing.  We are expecting to launch the new toll system late autumn/early winter.  You can keep up to date with the latest project updates via our social media channels.

Please see below for the key milestones: