What about the toll booth staff?

The New Tolling System will increase requirements for back-office staff, meaning those currently working in the toll booths will be offered the opportunity to apply for new roles.

Pay online? What about those without the internet?

We are seeking to improve the experience for all bridge users. This will involve implementing a new website which makes payments easier to process, as well as k providing other convenient ways to pay – including an app.

As part of the project, a scheme similar to Payzone will also be launched enabling people to pay cash at key locations across the region, although cash will not be taken at the Humber Bridge or the Humber Bridge offices.

I have a Tag Account, what happens now?

The New Tolling System is currently under consultation and the status of the HumberTag will be part of the discussion. Any changes to the service provided will be thoroughly communicated.

Why are you doing this?

Our intention is to revolutionise how our customers cross the bridge and pay their tolls. The proposed new Free-Flow system will be quicker, more reliable, and result in a smoother overall experience. This will benefit the region by further opening it up to travel and trade.

When Did the Bridge Open?

The Humber Bridge has two birthdays! It was first opened to traffic on 24th June 1981; but the formal opening by the Her Majesty Queen Elizabeth II was on 17th July 1981.

Is the Bridge Ever Closed?

The Bridge is open 24/7, 365 days of the year. There are occasions when it is impassable for ‘high-sided and wind vulnerable’ vehicles due to high winds.