We stopped taking cash in 2021.
There are a variety of accepted electronic payment methods which you can use at the Toll Booths including using a debit or credit card ( chip & pin or contactless), Apple/Google/Samsung Pay via a mobile or smart device, and the HumberTag. Alternatively, you can also use Concessionary Vouchers where applicable.
The toll money is used to maintain the Humber Bridge and its estate.
We understand that this may happen so a Notice of Toll Due (Deferred Payment) can be obtained from the Toll Booths. The Notice outlines how to pay for your toll and the timescales involved. For further information, please refer to the same process outlined in ‘I have used the Tag Lane and I do not have a tag, how do I pay?’.
After 72 hours our systems automatically contact the DVLA to obtain the registered keeper’s details, in line with our recovery process. You will receive a notification in the post requesting the toll and a £15 administrative fee. An additional fee of £10 is added if no payment is made after 31 days.
Your crossing will ONLY be available to pay from 1pm the following working day. Once your crossing is uploaded, you will then have 72 hours to pay for your toll, using one of the following options:
ONLINE – The easiest way to pay is online at www.humbertag.com. Here you will be able to enter your vehicle registration number into the search facility and pay for your crossing.
TELEPHONE – For those without internet access, please call our offices on 01482 647161. An advisor will be able to take your payment once your vehicle details have been uploaded.
Yes – The toll charge is always the same throughout the day and is only different depending on the vehicle classification.
Abnormal load charges (additional charges for very large or heavy loads) do change, depending on the time of day.
Yes – A toll is due each time that you cross the Humber Bridge.
No – The Humber Bridge is VAT exempt; therefore a VAT receipt is not issued. However, when you make a payment at the toll booth you can request a regular receipt.
No – The only forms of payment we accept are credit/debit cards, HumberTag, and Google/Apple/Samsung Pay.
No – As of 2020 we no longer accept cash payments. Cashless methods of payment include debit/credit cards (contactless or chip and pin), Google/Apple/Samsung Pay, HumberTag, or Deferred Payments for emergencies.
